Academy > Search Listening and the Customer Journey

Search Listening and the Customer Journey

Search Listening and the Customer Journey

Search Listening and the Customer Journey

Enjoy 90 minutes of self-paced learning to become an expert in how Search Listening works – you could nail it in one morning!

Adapted from our on-site training programme charged out at $2.5k when delivered face-to-face, in this course Search Listening’s strategy director, Sophie Coley, teaches you exactly what Search Listening is and how to use it across the customer journey to improve your business decisions.

What will I get?

90 minutes of learning through theory and practical exercises so that you can apply immediate insights to your business.

  • 8 video lessons
  • 5 PDF downloads, including a free worksheet (worth $29)
  • Practical exercises to get you on your way
  • A summary of learnings to show you how you’re progressing

How will this course help me?

  • Find out what search listening is and why you can help your business
  • Learn practical search listening skills that you can use straight away
  • Map search data insights across your customer journey
  • Discover new insights about your customers
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